Fire Department

Mission Statement

The Victoria Fire Department is comprised of dedicated and trained volunteers from the community, who strive to minimize the impacts of hazards and medical emergencies to our citizenry with integrity and compassion.

We accomplish this by:

  • Actively and continually training to meet or exceed all appropriate standards for emergency response.
  • Responding in a safe and timely fashion to all calls.
  • Always striving to conduct ourselves in a professional, honorable and respectful manner.
  • Continually educating the public on hazard awareness and prevention.
  • Living and Breathing: Everyone Goes Home.

Victoria Fire Department


The City of Victoria has a combination Fire Department consisting of 35 paid-on-call firefighters who live or work in the City of Victoria and one full-time Fire Chief. Paid-on-call firefighters devote time outside of their normal work and family lives to serve the needs of their community. The Victoria Fire Department expects a high level of professional conduct from all members. Each member is required to be familiar with and abide by all Fire Department rules, regulations, policies, and operating guidelines. These stringent guidelines help prepare the community's firefighters to meet the challenge that each alarm brings when duty calls.

All of our staff are Firefighter II certified. All staff, at a minimum, are Emergency Medical Responder certified and 17 have continued on to earn their Emergency Medical Technician certification. The Victoria Fire Department members appreciate your support as we continually strive to make the City of Victoria a safer city.


The Victoria Fire Department members are notified of an emergency by carrying a pager that is activated from the Carver County Sheriffs Office 911 Center. Our agency works closely with the Carver County Sheriffs Office and Ridgeview Medical Center Ambulance Service on all emergency runs.

Also we work and train closely with neighboring Cities of Carver, Chanhassen, Chaska, Excelsior, St. Bonifacius and Waconia.

2018 Annual Report

The Victoria Fire Department completed 2018 with 36 firefighters on staff, with an average tenure of 8.8 years. Firefighter Rick Leuthner completed 40 years of service, and five other firefighters have served for ten years or more.

Victoria’s firefighters responded to 266 calls for service, up 2.7% from 2017, with an average in-city response time of five minutes and 29 seconds; over half the calls saw a response time of less than five minutes. October was the busiest month for service calls, and rescue and emergency medical services at 162 calls in 2018 were the most common need. There were 19 calls for fire service with fire and property contents loss totaling $428,403.

The fire department moved to a duty crew staffing model last year; three firefighters work a shift two nights per week. Firefighters train, perform work detail and maintain equipment  while on shift. This staffing model allows firefighters to contribute to the department in a more structured, scheduled manner, and it supports a faster incident response time since firefighters respond directly from the station rather than offsite.

From summertime events to neighborhood gatherings on National Night Out, Victoria's firefighters are valued for their community service as well as community safety. Read the full report (PDF).

General Information

For any questions or general information queries about the Fire Department, please email Andrew Heger.

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