Snow & Ice Removal
Plow operators hit the streets at approximately 3 a.m. after a snow event and continue until all streets are plowed. The center of the roadway will be plowed first, then passes will be made in each direction. Since plowed snow gathers at the end of driveways, it’s best to wait until the entire street is plowed before cleaning your driveway. Widening and cleanup operations may continue the same day or resume the next day, depending upon the conditions.
Cul-de-sacs will be plowed with a single pass to open up all routes as soon as possible. Crews will return to clean the entire cul-de-sac after all streets have been cleared.
Trails and Sidewalks
Many trails are plowed, based on their use and connectivity to public facilities. Trails are the second plowing priority and are generally cleared within 48 hours of a snowfall. Residents are responsible for clearing sidewalks that front or side their property.
Snow plowing operations can cause property damage under the best of conditions and care of the plow operators. The most common incidents are sod and mailbox damage.
In the spring, public works staff will repair sod damage caused by plows. Irrigation or other private improvements in the right-of-way will not be repaired by the city; the right-of-way is used for snow storage. Private improvements should be placed outside of the right-of-way.
In the spring, public works staff will repair mailboxes hit by a plow. Homeowners are responsible for damage resulting from the snow that rolls off of a plow or plow wing. Mailboxes should be inspected each year by the homeowner to ensure that they are secured and maintained to withstand the plowing season. Drivers make every attempt to clear snow as close as possible to the mailboxes, but residents are responsible for the final cleaning to ensure mail service. The United States Postal Service provides tips on how to avoid mailbox damage.
One of the most frequent issues with snow removal operations is snow that is deposited in driveways. Snow that accumulates on the street and is pushed by the plows will seek the path of least resistance. Because driveways are open, snow will be deposited into these areas. Drivers do everything they can to minimize the amount of snow that is placed in driveways. Do not shovel or blow snow from driveways back into the street.