Thank you all for your patience and support as the COVID-19 virus continues to require us to make changes to our daily lives. We hope you all are staying safe and healthy during this unprecedented event.
Based on Governor Walz’s “Stay at Home” executive order, which was issued March 25, we are providing some additional updates on the status of city services.
Governor’s Executive Order 20-20 “Stay at Home”
Executive Order 20-20 (PDF) is effective at 11:59 pm on Friday, March 27 through 5:00 pm on April 10. The order requires everyone living in Minnesota to stay at home or their place of residence unless traveling for essential reasons (food, healthcare, gas, essential jobs, etc.).
To comply with this order, the city will:
Extend city hall and community room closures through April 10.
Extend Victoria Recreation Center closure until May 1.
Continue to conduct virtual city council and commission meetings. (See below for details.)
Continue to provide all essential city services, as well as most standard services (See below for details.)
Critical City Services Continue
We continue to provide vital city services—clean drinking water, flushing toilets, emergency route snowplowing and public safety response–in addition to conducting other standard business through the phone or online.
Limiting Non-Essential Services
We continue to provide most of our standard city services via phone or online. Utility bill payments, building permit applications, public meeting agendas and video, and more is available 24/7 at www.ci.victoria.mn.us. You can also contact city employees online or via phone during regular business hours, Monday–Friday, 8 am-4:30 pm.
We continue to provide building inspections for new construction and for life/safety issues. We are temporarily delaying non-essential residential inspections such as change-outs of furnaces, air conditioning units, water heaters and water softeners.
We continue to provide sprinkler and fire alarm inspections.
We continue to perform essential water and sewer repairs; non-essential repairs will be postponed. Do not flush “disposable” wipes, rags or paper towels, which can cause blockages.
We continue to provide very limited in-person services at city hall. At this time, that includes accepting deliveries and allowing contractors to pick up water meters or building permits by appointment only.
For questions about how to access city services online or determine if your service is available, contact city employees online or via phone during regular business hours, Monday–Friday, 8 am-4:30 pm.
City Council & Commission Meetings Conducted Remotely
The city council, as well as its advisory commissions, continue to conduct meetings using remote virtual technology in compliance with open meetings laws. You can view meeting agendas and watch meetings live or later on your personal electronic device or watch live on Mediacom Channel 8.
In addition to watching meetings, other ways to stay informed or participate include:
Receive email or text notifications about upcoming council and/or committee meetings by opening Notify Me and selecting your notification preferences.
Submit comments or questions to city council prior to the relevant meeting.
In the event a public hearing is necessary, the city will provide a call-in phone number so that you can participate remotely. Call-in numbers for public hearings will be published on the corresponding council or commission agenda.
Mediacom Internet Access Extended
Mediacom Communications Coronavirus initiatives include increasing internet speed, extending new customer pricing, and providing limited duration complementary access. Mediacom Announces Initiatives to Combat Coronavirus (PDF)
Keeping You Informed
As of this minute…
Thank you for your continued diligence in helping reduce the spread of COVID-19 and for your patience as situations and expectations change and evolve rapidly. We are all in this together, and we will get through this together. We know our residents and businesses have come to expect a high level of service from their city, and we intend to work to meet those expectations as this situation continues to evolve.